Spartha Support

📧 Email us at andrewb@advancecareeredu.com — include your in-game username. We usually reply within a couple of days.

Forgot your password?

Spartha accounts use a username only — no email — so we can't send a reset link. Email support with your username and roughly when you created the account and last played, and we'll verify it's yours and get you back in.

A Spark ran away

Sparks that go unfed too long (about three days of real time) run away — but they don't vanish. They linger near your home on the Real World map for about a week and can be re-caught there. Keep them fed twice a day, hire a sitter before a trip, or assign a realm caretaker.

Deleting your account

Settings → Delete Account erases your login, cloud saves, and multiplayer data permanently. Parents can also email support to request erasure of a child's account.

Privacy

See the Spartha Privacy Policy.

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